FAQS
Hi, what can we help you with?
What does Guangdong Yongding Technology specialize in?
We are a professional ODM manufacturer focusing on ANSI standard smart locks and smart home lock solutions, with professional R&D and mass production capacity for global markets.
Do you support OEM/ODM customization? What is your MOQ?
Yes, we provide full OEM/ODM services including logo, appearance, function and certification customization. The MOQ for customized products is 1000 sets.
What smart functions and ecosystems do your smart locks support?
Our smart locks support fingerprint, password, APP, temporary passcode and mechanical key unlock. They are compatible with Matter, HomeKit, Alexa, Google Home and other mainstream smart home systems.
Are your products certified for North American and European markets?
Yes. Our products have obtained ANSI/BHMA, FCC, CE, RoHS and other authoritative certifications, which fully comply with local market regulations.
What is your production lead time and sample policy?
The lead time for standard products is 7–15 working days, and 25–45 working days for customized products. Sample orders are available, with a sample lead time of 3–7 days.
Are your smart locks suitable for outdoor use and extreme weather?
All our smart locks have an IP54 or higher waterproof and dustproof rating. They can withstand extreme temperatures ranging from -30°C to 70°C.
What is your warranty policy?
We offer a 1-year warranty for the entire lock and lifetime technical support.
Do you provide after-sales technical support and customer resources?
We offer full one-stop after-sales support, including English user manuals, installation videos, operation guides and 24-hour online technical assistance. We also provide customized marketing materials to help global clients expand their local market business.