Frequently Asked Questions

What is your production lead time and sample policy?

The lead time for standard products is 7–15 working days, and 25–45 working days for customized products. Sample orders are available, with a sample lead time of 3–7 days.

Are your smart locks suitable for outdoor use and extreme weather?

Do you support OEM/ODM customization? What is your MOQ?

What is your warranty policy?

Do you provide after-sales technical support and customer resources?

What does Guangdong Yongding Technology specialize in?

What smart functions and ecosystems do your smart locks support?

Are your products certified for North American and European markets?

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We are committed to excellence in everything we do and look forward to working with you!

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Get In Touch

  • No.10 Chenglong Road, Qianlong Village, Sanxiang Town, Zhongshan City, Guangdong, China
  • [email protected]
  • Whatsapp:+86 18029915635

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